Consumer Complaints

I spent three hours on hold for a simple billing fix, finally reached a representative, got put on hold again, and was disconnected — and I have absolutely had enough.

Every month my internet bill is a different number and I am done pretending that is normal or acceptable.

I had the receipt, the original packaging, and was within the return window, and the store still refused my return because of an invisible third-party tracking score I never knew existed.